VRM Hobbies & Collectables
Click & Collect
Free Click & Collect is available for eligible orders from our Kew East store. Select Click & Collect during checkout to see the available pickup options.
How Click & Collect Works
Choose Click & Collect as your fulfillment method during checkout.
Once your order has been placed, we will prepare it for collection. Please wait until you receive confirmation that your order is ready before traveling to the store.
Once your order has been placed, we will prepare it for collection. Please wait until you receive confirmation that your order is ready before traveling to the store.
When can I collect my order?
Available collection times are based on our store opening hours and the time required to prepare your order.
The available pickup options shown during checkout are the most current options for your order.
The available pickup options shown during checkout are the most current options for your order.
Collecting your order
When collecting your order, please provide your order number and the name used when the order was placed.
We may ask for identification where necessary to help verify that the order is being collected by the correct person.
We may ask for identification where necessary to help verify that the order is being collected by the correct person.
Someone else collecting for you?
If another person will be collecting your order, please contact us beforehand where possible.
The person collecting the order should have the order number and may be asked to provide identification.
The person collecting the order should have the order number and may be asked to provide identification.
Uncollected Orders
If you are unable to collect your order within the expected time-frame, please contact us so we can discuss your collection.
Orders that remain uncollected for an extended period may require further arrangements before collection.
Orders that remain uncollected for an extended period may require further arrangements before collection.