Shipping

Orders are prepared for dispatch once payment has been confirmed.

We aim to process orders as quickly as possible during normal business days. Orders placed outside business hours, on weekends or on public holidays may begin processing on the next business day.

Available shipping options and the applicable shipping charge are displayed at checkout before payment.

Any free-shipping offer or threshold currently available through the store will be applied automatically where the order qualifies.

Where tracking is available, tracking information will be provided after your order has been dispatched.

Delivery time-frames are estimates provided by the carrier and can be affected by weekends, public holidays, severe weather, peak shopping periods and other events outside our control.

Please check your delivery address carefully before placing your order.

If you notice an error after ordering, contact us as soon as possible. We will try to update the address if the order has not yet been dispatched, but we cannot guarantee that changes can be made once processing has begun.

If your parcel appears to be delayed, lost or damaged in transit, please contact us with your order number and any relevant tracking information.

We will assist with investigating the shipment with the delivery carrier where appropriate.